FAQ

How long does shipping take?

Most LynPon orders are picked and packed on the same day they are placed. Orders submitted before 12:00 PM (PST) on business days will be handed over to the carrier that same afternoon. We ship via UPS or FedEx from our warehouse, and delivery typically takes 3 to 5 business days after your package leaves our facility.

What's your return policy like?

LynPon accepts returns on most items within 30 days of delivery. That said, certain products—especially those purchased with promotional discounts or coupon codes—may be subject to different return terms. Please check the product page for specific details at the time of purchase.

Just a heads-up: return shipping fees will be deducted from your total refund amount.

I entered the wrong shipping address. Can I fix it?

Absolutely—but only if the order hasn't shipped yet. Please email the correct address to service@lynpon.com as soon as possible, and our team will update it for you. If your package has already been picked up by UPS or FedEx, you'll need to reach out to the carrier directly to request a delivery address change.

Do your light fixtures come with bulbs?

Bulbs are not included unless explicitly stated otherwise on the product listing. You'll need to purchase them separately.

Do I have to use the exact wattage shown on the fixture?

The wattage listed on the fixture is the maximum recommended limit. You're welcome to use lower-wattage bulbs—they work just fine and are perfectly safe. Just don't exceed the stated maximum.

Have a question we haven't covered?

Feel free to drop us an email at lights@lynponlight.com. Our customer support team will get back to you as quickly as possible.